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SHIPPING & RETURNS

SHIPPING POLICY

SHIPPING

Please read this policy carefully, We reserve the right to amend this at any time, without notice.

Delivery charges (where applicable) will be paid for by the customer at the time of purchase.

The postage will be added and will be visible once you have entered your UK address.

Postage is calculated on the weight of your basket and includes packaging .

 UK Delivery:

TIMES:

 

PICK UP BY  COUIRIER  3-5 WORKING DAYS 

Once the order has been processed you will receive a confirmation email confirming shipping date. 

 

COSTS:   

0-1kG  rate £4.00

1kg- 5KG  Flat rate of £5.00 

Free delivery over £40 uk only 

SOUTHERN IRELAND 2KG £9

 

 

 If there is a delay in your order being dispatched, you will be contacted via email or phone at the earliest opportunity.

Please contact us if you have not received your order in the shipping time frame by email @ info.hubbleandbubble@gmail.com starting the order number and name order is placed under.

RETURN & EXCHANGE POLICY

Service as It Should Be

 

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!

PLEASE READ CAREFULLY.

RETURNS & CANCELLATIONS.

RIGHT TO CANCEL

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right to cancel, you must contact the company on the details below. 

HUBBLE & BUBBLE.

Mrs Cheryl Jones 

11 Morecambe Close Bewbush  Crawley Sussex RH11 8RF

Telephone 07526876012

Email:info.hubbleandbubble@gmail.com

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired ...of your decision to cancel this contract by a clear statement (e.g. a letter by post or an email).

Exemptions:

There are some circumstances where the Consumer Contracts Regulations won’t give you a right to cancel.

Personalised items, and also included goods that have been mixed inseparably with other items after delivery.

Please note that under the Consumer Contracts (June 2014), if you have opened, un-sealed and/or used the items they can no longer be returned for a refund due to health & hygiene reasons.

EFFECTS OF CANCELLATION:

If you cancel this contract, we will reimburse you all payments received, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by the company).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. Personalised items are excluded from this.

We will make the reimbursement without undue delay and not later than

a) 14 days after the day we receive back from you any goods supplied, or

b)  If earlier 14 days after the day you provide evidence that you have returned the goods, or

c) If there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.

 We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise, in any event, you will not incur any fees as a result of the reimbursement.

 You should send back the goods without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to me. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

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