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Service as It Should Be


In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!




You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right to cancel, you must contact the company on the details below. 


Mrs Cheryl Jones 

11 Morecambe Close Bewbush  Crawley Sussex RH11 8RF

Telephone 07526876012

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired ...of your decision to cancel this contract by a clear statement (e.g. a letter by post or an email).


There are some circumstances where the Consumer Contracts Regulations won’t give you a right to cancel.

Personalised items, and also included goods that have been mixed inseparably with other items after delivery.

Please note that under the Consumer Contracts (June 2014), if you have opened, un-sealed and/or used the items they can no longer be returned for a refund due to health & hygiene reasons.


If you cancel this contract, we will reimburse you all payments received, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by the company).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. Personalised items are excluded from this.

We will make the reimbursement without undue delay and not later than

a) 14 days after the day we receive back from you any goods supplied, or

b)  If earlier 14 days after the day you provide evidence that you have returned the goods, or

c) If there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.

 We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise, in any event, you will not incur any fees as a result of the reimbursement.

 You should send back the goods without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to me. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

Privacy & Safety


We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website  , then you can be assured that it will only be used in accordance with this privacy statement. We use paypal for invoices and payment .

Your personal data will be used to provide the information, goods and services offered through our facebook page to you, for billing and order fulfilment. When sending out by courier we use My Hermes



We also collect details for payment this information is used solely to complete the purchase. Information such as payment information will be used by third party service providers such as paypal these third parties will have their own privacy policies in respect to the information that we are required to provide to them.


Email newsletter through our website

If you sign up to our newsletter we may use your email address to send you information about products or services. You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.

Cookies & Monitoring

Cookies & Monitoring

A cookie is a small text file that we store on your device. Our website uses cookies to distinguish from other users of our website. Cookies also provide us with information about how this website is used so we can keep it is as up to date, relevant and error-free as possible. Further information about the types of cookies that may be used on this website is set out in the table below Strictly necessary cookies - these are cookies that are essential to the operation of our website. Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors to our website. Functionality cookies - These cookies are used to recognise you when you return to our website.Targeting Cookies - These cookies record your visit to our website, the pages you have visited and the links you have followed.

We may monitor traffic to our site and collect the following information:The IP address of your computer.The referring website from which you have got to our website from 

The reasons for this are to make ongoing improvements to our website based on this data To see our most popular sources of business.

Disclosure of personal data We will not disclose your personal data to other companies or businesses


  • Credit / Debit Cards


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